Learn the new CQC assessment framework and how to be 'outstanding' in just one day - see you there!

This course runs 10:00am-4:00pm and includes the training day, a bank of training resources and materials to take home, plus lunch and refreshments throughout the day.

Receive a free Audit guide aligned to the new Assessment Framework when attending the course.
Join our informative CQC training session to understand the New CQC Single Assessment Framework, you will learn how to prepare for CQC inspection under these new changes, and understand how the Quality Statements will impact your service.
Who Should Attend?
This CQC training is tailored for health and Socialcare professionals from across the sector.
Course Agenda:
A History of CQC who are they and what do they do

The Care Quality Commission (CQC)
The CQC’s Powers
Regulated Activities
Who are the Care Quality Commission?

The New CQC Single Assessment Framework

The what and the why of the Single Assessment Framework
“I” and “We” Statements
The 5 key questions, regulations & fundamental standards
New Framework in focus; evidencing “We” statements

Pre-Inspection

Understanding the inspection model
What are the 11 Fundamental standards?
The 5 Questions being asked as part of the Inspection.
Mapping the standards to the 5 Questions
Its Not just CQC - Looking at the other Legislation
Evidence Matrix
Evidence that now demonstrates compliance for the 5 Questions

Understanding the Quality Statements

The 34 Quality Statements
The Inspection Methodology
The Inspection Process
The New Strategy explained

On the day of inspection

First Impressions Matter
Time to Showcase your good work
Introductions (Who are the Inspection team?)
General house-keeping for everyone

After the inspection

Immediate Team brief
48 Hour Rule
Ratings
How often you will be Inspected
Draft Report

Hints and Tips for achieving Outstanding

What constitutes outstanding?
Sharing Best Practice
Getting the most from the CQC Website

Course Testimonials
London Course – Delivered 27th February 2024
“Excelent course - incredible value for money and much appreciated” – Dr Alpa Johar – Floss and Smile Dental Practice
Manchester Course – Delivered 29th February 2024
"The session was really useful for someone starting off in a CQC role within General Practice. There was lots to take back into the practice to ensure we are compliant under the new framework." - Jessica Potts - Benchill medical practice
“Have to say this was the best course I have ever attended on any subject. Delivery of the information again, best I have experienced. Very memorable. I will learn by your example.”Sharon Joy – Blanchland Medical Practise
Birmingham – Delivered 18th April 2023
“Excellent session. Well delivered in a concise, interesting and easily understandable way.” Reece – Avon Support
“A really useful session with examples and practical solutions. Interactive and engaging. Useful materials shared to help our team build internal systems to support local practices.” Kay Crossman – BSOL ICB Peer Support Team
“Very interesting, informative and relevant. Enjoyable and able to apply to practice.” Liz Harrison – Laurel Residential Homes