Hold The Line puts us right in the middle of a NHS 111 call centre at a time where medical, both mental and physical services, are facing extreme pressure and untangles the story on both sides of the phone line. What happens when staff are overworked? What happens when mistakes are made? Hold the Line debuted at Edinburgh Fringe 2025 with a sold out run and critical acclaim (The Times, 4) and is now transferring to the writers very home, Newcastle.